What is your Development Methodology for both ideas/existing platforms?

Our standard approach is to keep our services as open-ended as possible for our clients. Hence, platforms developed from scratch or upgrade an owned app/website with existing systems are all offered. (1) Agile Development Methodology, including scrum, crystal, extreme programming (XP), and feature-driven development (FDD). The main objective is to minimize risk (such as bugs, cost overruns, and changing requirements) when adding new functionality, which allows users to realize software benefits earlier, with frequent incremental improvements. (2) Waterfall Development Methodology, consisting of sequential phases (requirements, design, implementation, verification, maintenance) focusing on distinct goals, which makes it easy to understand and manage and is suitable for projects with clear objectives and stable requirements.

Your main Engagement Model for development projects?

We offer 2 cooperation models for companies: (1) Offshore Development Centre (ODC) and (2) Project-based contract, depending on specific requirements of each project. Find out more terms of each model at: https://staging.sotaasia.com/technologies/

Which technology stacks are used for development projects?

SotaTek is a Full-stack development agency. We offer end-to-end services from front-end to back-end, database management, and application logic. Visit for more details: https://staging.sotaasia.com/technologies/

Are maintenance services included in the Development Package?

Maintenance and Post-launch Support services are available for all projects completed by SotaTek. Our main 5 extensive phases (Research and Define, Front-end Development, Back-end development, Acceptance Test, Deploy and Maintenance). Our Warranty Policy covers maintenance within the first 3-6 months post-launching, depending on each project specification.

How complete is my ownership?

You will have the absolute ownership of the whole project, which includes Intellectual property rights, copyright NDA, source code, etc.

What is your Development Methodology for both ideas/existing platforms?

Our standard approach is to keep our services as open-ended as possible for our clients. Hence, platforms developed from scratch or upgrade an owned an app/website with existing systems are all offered. (1) Agile Development Methodology, including scrum, crystal, extreme programming (XP), and feature-driven development (FDD). The main objective is to minimize risk (such as bugs, cost overruns, and changing requirements) when adding new functionality, which allows users to realize software benefits earlier, with frequent incremental improvements. (2) Waterfall Development Methodology, consisting of sequential phases (requirements, design, implementation, verification, maintenance) focusing on distinct goals, which makes it easy to understand and manage and is suitable for projects with clear objectives and stable requirements.

Your main Engagement Model for development projects?

We offer 2 cooperation models for companies (1) Offshore Development Centre (ODC) and (2) Project-based contract, depending on specific requirements of each project. Find out more terms of each model at: https://staging.sotaasia.com/technologies/

Which technology stacks are used for development projects?

SotaTek is a Full-stack development agency. We offer end-to-end services from front-end to back-end, database management and application logic. Visit for more details: https://staging.sotaasia.com/technologies/

Are maintenance services included in the Development Package?

Maintenance and Post-launch Support services are available for all projects completed by SotaTek. Our main 5 extensive phases (Research and Define, Front-end Development, Back-end development, Acceptance Test, Deploy and Maintenance). Our Warranty Policy covers maintenance within the first 3-6 months post launching, depending on each project specification.

How complete is my ownership?

You will have the absolute ownership of the whole project, which includes Intellectual property rights, copyright NDA, source code, etc.

What is your Development Methodology for both ideas/existing platforms?

We offer Agile Development Methodology (Scrum, XP, FDD) for minimizing risks and ensuring frequent improvements. We also provide Waterfall Methodology for projects with stable requirements.

What are your main Engagement Models for development projects?

We offer Offshore Development Centre (ODC) and Project-based contracts depending on project requirements. More details: https://staging.sotaasia.com/technologies/

Which technology stacks are used for development projects?

SotaTek is a Full-stack development agency, offering front-end, back-end, database management, and application logic development. More details: https://staging.sotaasia.com/technologies/

Are maintenance services included in the Development Package?

Yes, we offer Maintenance and Post-launch Support. Our Warranty Policy covers maintenance for 3-6 months post-launch. Contact us for specifics.

How complete is my ownership?

Clients have absolute ownership, including Intellectual Property rights, copyright, NDA, source code, etc.

What manufacturing software do you offer development/customization services?

We offer manufacturing software solutions that help companies streamline operations, improve efficiency, and ensure quality control through tools like MES, ERP, and supply chain management systems.

What benefits do you gain from factory management software?

SotaTek helps companies develop factory management software to track tasks, schedules, and resources, ensuring everything runs smoothly.

What are the software that are commonly used in manufacturing?

Common manufacturing software types include ERP systems, MES, MRP, and inventory management software. SotaTek provides all of these solutions.

Are Maintenance Services included in the Development Package?

Yes, SotaTek offers maintenance and post-launch support, including a warranty policy covering 3-6 months post-launch.

Blockchain is a Decentralized Distributed Ledger, or in more simple words, a type of decentralized database...

Which values can Blockchain add to my business?

(1) Cost reduction... (2) Revenue Creation... (3) Consumer Impact...

What is your Development Methodology for both ideas/existing platforms?

(1) Agile Development Methodology... (2) Waterfall Development Methodology...

Are maintenance services included in the Development Package?

Maintenance and Post-launch Support services are available for all projects completed by SotaTek...

How complete is my ownership?

You will have absolute ownership of the whole project, including Intellectual property rights, copyright NDA, source code, etc.

What is your Development Methodology for both ideas/existing platforms?

(1) Agile Development Methodology... (2) Waterfall Development Methodology...

Your main Engagement Model for development projects?

We offer 2 cooperation models: (1) Offshore Development Centre (ODC) and (2) Project-based contract...

Which technology stacks are used for development projects?

SotaTek is a Full-stack development agency, offering end-to-end services from front-end to back-end...

Are maintenance services included in the Development Package?

Maintenance and Post-launch Support services are available for all projects...

How complete is my ownership?

You will have absolute ownership of the whole project, including Intellectual property rights, copyright NDA, source code, etc.

What is your Development Methodology for both ideas/existing platforms?

(1) Agile Development Methodology... (2) Waterfall Development Methodology...

Your main Engagement Model for development projects?

We offer 2 cooperation models: (1) Offshore Development Centre (ODC) and (2) Project-based contract...

Which technology stacks are used for development projects?

SotaTek is a Full-stack development agency, offering end-to-end services from front-end to back-end...

Are maintenance services included in the Development Package?

Maintenance and Post-launch Support services are available for all projects...

How complete is my ownership?

You will have absolute ownership of the whole project, including Intellectual property rights, copyright NDA, source code, etc.

What is your Development Methodology for both ideas/existing platforms?

We offer Agile and Waterfall Development methodologies to ensure the best project execution.

Your main Engagement Model for development projects?

We offer Offshore Development Centre (ODC) and Project-based contracts, depending on the project requirements.

Which technology stacks are used for development projects?

SotaTek is a Full-stack development agency, offering end-to-end services with top technologies.

Are maintenance services included in the Development Package?

Yes, maintenance and post-launch support are available, with warranty coverage for 3-6 months post-launch.

How complete is my ownership?

You will have absolute ownership of the entire project, including intellectual property rights, source code, and NDA protection.

联系我们

基础设施
托管服务

轻松扩展和优化您的IT基础设施，
同时通过索钛科技降低成本。

联系我们

我们的服务

我们提供的服务

IT办公室管理

远程监控
操作系统安装、补丁和升级
磁盘空间管理（碎片整理、ChkDsk）
电子邮件客户端管理
Wi-Fi访问管理
聊天客户端管理
互联网访问管理
办公套件管理
防病毒管理
安全和恶意软件管理
终端用户数据备份管理

网络管理

远程监控
操作系统安装、补丁和升级
磁盘空间管理（碎片整理、ChkDsk）
电子邮件客户端管理
互联网访问管理
办公套件管理
防病毒管理

服务器、存储管理

远程监控
操作系统安装、补丁和升级RAID管理
磁盘空间管理（碎片整理、ChkDsk）
负载均衡
数据备份管理
支持系统故障时的备份和恢复
安全和恶意软件管理
管理虚拟机管理（VM、Hyper-V、Citrix）
24x7支持
99.9%正常运行时间保证

云管理

支持的云平台：AWS、Azure、GCP、Oracle、Naver云管理
计算
存储
数据库
网络
内容交付
应用服务
部署和管理
监控

为什么选择我们

结合流程 - 技术 - 人员

为您带来最稳定的基础设施性能。

流程

SLA驱动的流程
24x7x365运营流程
行业最佳实践
基于ITIL的流程

技术

数据中心最佳实践
最新监控工具
先进的知识库
安全技术

人员

通过认证和培训的员工
技术专家
交叉培训
现场和远程支持

工作流程

IT基础设施管理服务

咨询

评估当前环境，识别差距，并建议最佳实践和创新解决方案以满足组织目标。

规划

确定资源分配、预算、时间表、评估风险和流程。

实施

安装新硬件、配置软件、集成系统，并确保所有组件无缝协作。

运营

监控、故障排除，并确保安全与合规。

过渡方法

01 过渡规划

过渡计划签署
访问环境和基础设施
文档整合培训计划
过渡治理设置

02 知识转移

及时完成知识转移培训和实践培训
全面理解 SOW（工作说明书）中定义的 IT 服务内容
新SOP、KA和在知识转移培训中捕获的其他知识的草稿版本

03 二级支持

% 的工单在现有团队的帮助下处理
升级的因果分析
运营流程的准备情况结果

04 一级支持

% 的问题在帮助下解决
升级的因果分析
重复问题文档
来自当前团队的支持验证

05 稳定状态

SLA、KPI和绩效报告
衡量持续改进

我们的资源

20

IT服务台

25

L1工程师

25

L1工程师

30

网络工程师

50

基础设施工程师

50

基础设施工程师

60

云工程师

60

云工程师

准备好构建更优的软件了吗？

填写下面的表格，我们将尽快与您联系。

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我们很荣幸与全球企业客户携手合作，为银行与金融、汽车、零售、医疗健康、教育、媒体与娱乐等多个行业提供卓越的解决方案。

联系方式

电子邮件

info@sotaasia.com

我们的服务

区块链开发 CRM服务软件开发质量保证与测试 Web应用开发云迁移移动应用开发人工智能与机器学习托管服务 SAP 开发

基础设施
托管服务

我们提供的服务

IT办公室管理

网络管理

服务器、存储管理

云管理

结合流程 - 技术 - 人员

流程

技术

人员

IT基础设施管理服务

咨询

规划

实施

运营

过渡方法

01 过渡规划

02 知识转移

03 二级支持

04 一级支持

05 稳定状态

我们的资源

20

25

25

30

50

50

60

60

FAQ

什么是基础设施托管服务？

索钛科技可以管理哪些类型的基础设施？

IMS服务如何改善我的IT运营？

你们能支持云和本地基础设施吗？

准备好构建更优的软件了吗？

基础设施 托管服务

我们提供的服务

IT办公室管理

网络管理

服务器、存储管理

云管理

结合流程 - 技术 - 人员

流程

技术

人员

IT基础设施管理服务

咨询

规划

实施

运营

过渡方法

我们的资源

20

25

25

30

50

50

60

60

FAQ

准备好构建更优的软件了吗？

基础设施
托管服务